Post by Morreion on Dec 19, 2017 19:06:13 GMT -5
INSIDE CHINA'S VAST NEW EXPERIMENT IN SOCIAL RANKING (Wired)
America invented the three-digit credit score. Now companies in China are taking the idea to the extreme, using big data to track and rank what you do—your purchases, your pastimes, your mistakes.
America invented the three-digit credit score. Now companies in China are taking the idea to the extreme, using big data to track and rank what you do—your purchases, your pastimes, your mistakes.
Chinese people who have been branded untrustworthy are getting the first glimpse of what a unified system might mean. One day last May, Liu Hu, a 42-year-old journalist, opened a travel app to book a flight. But when he entered his name and national ID number, the app informed him that the transaction wouldn’t go through because he was on the Supreme People’s Court blacklist. This list—literally, the List of Dishonest People—is the same one that is integrated into Zhima Credit. In 2015 Liu had been sued for defamation by the subject of a story he’d written, and a court had ordered him to pay $1,350. He paid the fine, and even photographed the bank transfer slip and messaged the photo to the judge in the case. Perplexed as to why he was still on the list, he contacted the judge and learned that, while transferring his fine, he had entered the wrong account number. He hurried to transfer the money again, following up to make sure the court had received it. This time the judge did not reply.
Although Liu hadn’t signed up for Zhima Credit, the blacklist caught up with him in other ways. He became, effectively, a second-class citizen. He was banned from most forms of travel; he could only book the lowest classes of seat on the slowest trains. He could not buy certain consumer goods or stay at luxury hotels, and he was ineligible for large bank loans. Worse still, the blacklist was public. Liu had already spent a year in jail once before on charges of “fabricating and spreading rumors” after reporting on the shady dealings of a vice-mayor of Chongqing. The memory of imprisonment left him stoic about this new, more invisible punishment. At least he was still with his wife and daughter.
Still, Liu took to his blog to stir up sympathy and convince the judge to take him off the list. As of October he was still on it. “There is almost no oversight of the court executors” who maintain the blacklist, he told me. “There are many mistakes in implementation that go uncorrected.” If Liu had a Zhima Credit score, his troubles would have been compounded by other worries. The way Zhima Credit is designed, being blacklisted sends you on a rapid downward spiral. First your score drops. Then your friends hear you are on the blacklist and, fearful that their scores might be affected, quietly drop you as a contact. The algorithm notices, and your score plummets further.
Although Liu hadn’t signed up for Zhima Credit, the blacklist caught up with him in other ways. He became, effectively, a second-class citizen. He was banned from most forms of travel; he could only book the lowest classes of seat on the slowest trains. He could not buy certain consumer goods or stay at luxury hotels, and he was ineligible for large bank loans. Worse still, the blacklist was public. Liu had already spent a year in jail once before on charges of “fabricating and spreading rumors” after reporting on the shady dealings of a vice-mayor of Chongqing. The memory of imprisonment left him stoic about this new, more invisible punishment. At least he was still with his wife and daughter.
Still, Liu took to his blog to stir up sympathy and convince the judge to take him off the list. As of October he was still on it. “There is almost no oversight of the court executors” who maintain the blacklist, he told me. “There are many mistakes in implementation that go uncorrected.” If Liu had a Zhima Credit score, his troubles would have been compounded by other worries. The way Zhima Credit is designed, being blacklisted sends you on a rapid downward spiral. First your score drops. Then your friends hear you are on the blacklist and, fearful that their scores might be affected, quietly drop you as a contact. The algorithm notices, and your score plummets further.
Do you take antidepressants? Frequently return clothes to retailers? Write your name in all caps when filling out online forms? Data brokers collect all of this information and more. As in China, you may even be penalized for who your friends are. In 2012, Facebook patented a method of credit assessment that could consider the credit scores of people in your network. The patent describes a tool that arrives at an average credit score for your friends and rejects a loan application if that average is below a certain minimum. The company has since revised its platform policies to prohibit outside lenders from using Facebook data to determine credit eligibility. The company could still decide to get into the credit business itself, though. (“We often seek patents for technology we never implement, and patents should not be taken as an indication of future plans,” a Facebook spokesperson said in response to questions about the credit patent.) “You could imagine a future where people are watching to see if their friends’ credit is dropping and then dropping their friends if that affects them,” says Frank Pasquale, a big-data expert at University of Maryland Carey School of Law. “That’s terrifying.”